Shipping & Delivery Policy

At On Prize, we ensure that your food is delivered fresh, safely, and as quickly as possible.

Delivery Areas

We currently deliver cooked food from partner restaurants within select serviceable areas. Delivery availability depends on your location and restaurant operating hours.

Delivery Time

Estimated delivery times are shown at checkout and may vary depending on:

Delivery Charges

On Prize does not charge hidden delivery or platform fees. Any applicable delivery charges (if any) will be clearly shown before placing the order.

Order Tracking

Once your order is confirmed, you will be able to track the order status until it is delivered.

Failed or Delayed Delivery

In case of delayed or failed delivery due to unforeseen circumstances, our support team will assist you with a suitable resolution as per our refund policy.

Customer Responsibility

Contact Support

For delivery-related questions, contact us at support@onprize.in.